RETURN POLICY

Is the item you ordered not what you expected? That is unfortunate, but no problem. In case you want to return your product, we send you a request to fill out our return form. This form is online in order to reduce paper waste. You will always receive the link in both your order confirmation and shipping confirmation. In case you lose this link, but want to return your products please go to our return form here. Returns are possible within 14 days after you have placed your order.

 

The items we sell at NHNCD; are all vintage. This means it is always possible there are minor fabric damages, even though we carefully hand-pick our items and always go for the best quality possible. We keep close track of our items and their state when we ship the parcel. We do not accept returns of products which are damaged or used. Also the original NHNCD; hangtags and labels must be attached. If you have questions about your return, please don't hesitate to e-mail to hello@nhncd.nl. The costs of return are at your expense. 

 

Refunds

As soon as we received your return parcel we will assess it. When the return is compliant with our requirements as stated above we will approve the return, you will receive an e-mail confirmation about this. We will then credit the purchase amount to your account within 14 days. Refunds are automatically made to the account that was used for the original payment. We will try to process your refund as soon as possible. In case the complete order is returned, the original shipment costs will also be refunded. The return costs, costs made for shipping the parcel back to NHNCD; are for the original buyer.

 

Return address

Your package can be returned to:

NHNCD;

Overburen 5

8395 TG Steggerda,

The Netherlands